Do I need an account to buy gear?
You can browse gear and purchase using Buy Now or cart checkout without registering. Checkout for an accepted offer requires you to sign in.
FutMarket support
Help & FAQ
Buying your next pair or selling gear you no longer use? Find answers about shopping, listing, shipping and payments below.
Buying
What should I check before buying?
Review the listing photos, size, condition and description before purchasing.
What if there is a problem with my order?
Contact support with your order details. Read the returns policy for information about returns.
Selling
How do I start selling?
Sign up, complete your profile and connect Stripe. Then head to the Sell page to add photos, an accurate description and a price for your gear. The selling guide walks through the process.
What should I do after a sale?
Use the sale-specific shipping label and follow the shipping instructions emailed to you after the sale. Refer to the selling guide and seller agreement for your shipping responsibilities.
Shipping
How do I enter my delivery address?
Enter your US delivery address at FutMarket checkout, calculate shipping, then continue to Stripe to pay.
Who pays for shipping, and how much does it cost?
The buyer pays the quoted USPS Ground Advantage shipping cost, with no FutMarket markup. Your shipping cost is shown before payment.
Payments
How do I pay, and is tax included in the total?
Stripe-hosted checkout accepts cards and calculates applicable tax. You can review the total before paying.
How do sellers receive payouts?
Seller payouts are processed through Stripe Connect. Check your payout status in your seller dashboard.